Returns & Refund Policy

Every Aleenah product is custom-printed on demand specifically for you. For this reason, we are unable to accept returns or offer refunds for items where the wrong size was chosen by the customer. Please check our size guides carefully before ordering.

If your item arrives damaged, defective, or is not what you ordered, we will gladly provide a free replacement or a full refund.

Contact us at hello@aleenah.store within 30 days of receiving your order.

Include your order number and clear photos showing the damage, defect or error.

Once verified, we will arrange a free replacement or refund — no need to ship the item back unless we request it.

Approved refunds are issued to your original payment method. Please allow a few business days for the amount to appear, depending on your bank or card provider.

We cannot offer refunds or replacements for: incorrect size selected by the customer, minor colour or placement variations inherent to custom printing, or issues reported more than 30 days after delivery.

For any returns or refund questions, email hello@aleenah.store and our team will help.